PRECURSORS OF QUALITY MANAGEMENT

  • Daniela Ghelase Dunarea de Jos University of Galati, Romania
  • Luiza Daschievici Dunarea de Jos University of Galati, Romania
Keywords: Quality management, TQM, W. Eduards Deming, Joseph M. Juran, “Zero Defects”, “Quality Trilogy”, CWQC

Abstract

After World War II, two major forces emerged that had a profound impact on quality. The first was the Japanese quality revolution and the second was the awareness of the importance of product quality in the mind of the customer. The promoters of that quality revolution in Japan were the Americans. The paper presents the contributions of the most important precursors of quality management.

Published
2025-09-17
How to Cite
1.
Ghelase D, Daschievici L. PRECURSORS OF QUALITY MANAGEMENT. Analele Universităţii "Dunărea de Jos" din Galaţi. Fascicula XIV, Inginerie mecanică = Annals of “Dunarea de Jos“ University of Galati. Fascicle XIV, Mechanical Engineering [Internet]. 17Sep.2025 [cited 4Nov.2025];29(2):13-6. Available from: https://www.gup.ugal.ro/ugaljournals/index.php/im/article/view/9210
Issue
Vol 29 No 2 (2022)
Section
Articles

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